PsyOps for Business: What the Defence Sector Can Learn from Military Information Operations
PsyOps for Business: What the Defence Sector Can Learn from Military Information Operations

In military operations, psychological operations - PsyOps - are a tool of influence. They shape perception, guide behaviour, and create the conditions for mission success. At DEFCOM ONE, we believe the same principles can, and should, be applied to business - especially in the defence industry.

With backgrounds in German Armed Forces PsyOps, Strategic Communications in the Ministry of Defence, and military public affairs, the founding team of DEFCOM ONE brings frontline experience in influence and information warfare into the boardroom. And we don’t do theory. We deliver operational strategies that produce tangible business outcomes.

Why PsyOps Principles Belong in Business

The modern defence industry operates in contested environments—geopolitically, economically, and in the information domain. Stakeholders are fragmented. Decision-makers are under pressure. And trust is constantly under attack.

To succeed in this world, defence companies must do more than build good products. They must shape perceptions, influence public debate, and create the narrative conditions that allow business development, partnerships, and governmental relations to thrive.

This is where PsyOps for business becomes not only relevant, but essential.

Step One: Target Audience Analysis

Every effective operation—military or commercial—starts with understanding the audience. Not just demographics, but behavioural patterns, institutional logic, pain points, and cultural context.

At DEFCOM ONE, we apply PsyOps-level audience analysis to every client brief. Who are the decision-makers? Who influences them? What do they read, watch, and trust? What are their fears and motivations?

This is not guesswork. It’s structured, intelligence-informed analysis. And it becomes the basis for everything that follows.

Step Two: Strategic Targeting and Channel Selection

PsyOps professionals don’t broadcast - they target. They define objectives, identify the right channels, and choose the right tools to achieve measurable influence.

We bring this same targeting discipline to our work with defence companies. Whether it’s shaping perception in a NATO working group, influencing public procurement attitudes, or preparing a dual-use technology for launch, DEFCOM ONE builds custom influence strategies.

We define:

  • Primary and secondary audiences

  • Trusted information environments

  • Messaging routes and delivery mechanisms

  • Tactical and strategic communications phases

  • Metrics for impact and adjustment

This targeting approach ensures that communications aren’t just creative—they’re precise, timely, and aligned with strategic objectives.

Step Three: Execution with Impact

In PsyOps, once the plan is set, execution is aggressive and coordinated. Messages must land, spread, and shift perceptions—fast.

DEFCOM ONE applies this mindset to communications execution. We ensure your campaign gains rapid traction, sustains momentum over time, feeds into broader business objectives and creates space for other teams to operate.

This isn’t marketing for the sake of attention. This is operational communication that supports business development, governmental relations, policy advocacy, and corporate reputation management.

Combined Arms Communication: Interdisciplinary by Design

In the military, no unit operates in isolation. Success comes through combined arms tactics—the integration of different capabilities to achieve a unified effect.

We bring that same principle to business. At DEFCOM ONE, we work hand in hand with:

  • Business development teams, to align messaging with market access

  • Governmental affairs, to ensure synchronisation with policy cycles

  • R&D and product teams, to shape product narratives from the outset

Our campaigns are cross-functional by default. Because that’s how influence works.

From the Tactical to the Strategic

Some agencies chase media coverage. We drive outcomes. DEFCOM ONE’s PsyOps-informed approach allows defence companies to:

  • Break into new markets

  • Win institutional trust

  • Secure public and political support

  • Manage reputational risk in contested spaces

  • Outmanoeuvre competitors in the information domain

This isn’t PR dressed up as strategy. This is information dominance, applied to commercial and institutional goals.

Why DEFCOM ONE Is Built for This

Our team is not just trained in influence—we’ve deployed it in active operations. We’ve run information campaigns in international missions. We’ve defended institutions against disinformation and narrative attacks. We’ve worked at the intersection of military doctrine, media logic, and public perception.

Our founders include former soldiers in Germany’s Psychological Operations Battalions,  strategic communications advisors to the Federal Ministry of Defence and public affairs officers and the Editor-in-Chief of Germany’s largest military newspaper.

This gives DEFCOM ONE a unique ability to see the full picture—from battlefield realities to the halls of policy.

Influence is a Capability. DEFCOM ONE Delivers It.

In today’s defence landscape, communications isn’t cosmetic—it’s critical infrastructure. And influence isn’t a side effect—it’s a capability.

DEFCOM ONE is the communications agency of record for modern defence innovators. We bring operational logic, security awareness, and interdisciplinary collaboration to every mission.

When the mission is complex, the target hard to reach, and the stakes high—we execute with precision.

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We specialize in clear, agile and secure communication solutions for the defence, aerospace and tech sectors. Whether you're launching a disruptive Startup or you are managing a global program, we help position your brand with purpose.
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