For ARX Robotics' first year, there was no marketing team at all. DEFCOM ONE ran that function externally from day one: brand, social, C-level communications for CEO Marc Wietfeld, pitch decks and flyers. Eighteen months on, that had grown into ARX's full comms and design function: social, web, pitch decks and video, the UK market entry, partnership announcements, product launches, events, VIP visits, and a full site redesign, plus every pitch, flyer and page in between.
Then October 2025. Drone activity grounded flights at a major German airport, and DEFCOM ONE was already shooting, no brief, no lead time. Months later, on the ground in an active conflict zone, documenting a logistics mission with Ukraine's 3rd Assault Brigade.
ARX never had to look outside for comms, design or content. Not since the day there was no department to look outside from.
ARX needed a partner that could operate at full scope over an extended period, not a vendor brought in for individual projects, starting from a point where the company had no marketing function of its own. The demands spanned the routine (ongoing social content, web maintenance, pitch and flyer design) and the exceptional (a UK market entry built from scratch, partnership launches running on their own timelines, VIP visits needing event-level coordination on short notice).
Two moments pushed well past standard scope. In October 2025, unidentified drones grounded flights at Munich airport overnight; the team put together a same-night shoot with no pre-production and no advance warning. Separately, the team travelled to document a logistics mission with the 3rd Assault Brigade in Ukraine, working in an active conflict environment where standard production conditions simply didn't apply. Both moments called for the judgement and readiness of an internal unit, not an outside supplier.
FOUNDATION: No marketing team, year one
Ran ARX's brand communication and social media presence from the ground up during the company's first year, when there was no internal marketing team at all: C-level communications for CEO Marc Wietfeld, pitch decks for funding rounds, flyers, and every asset a startup needs before it has the headcount to produce them itself.
Built the narrative for ARX's entry into Britain, then delivered it on the ground: the London booth build, integration with British troops, and photo coverage of the First Dragoons Brigade charity boxing event. Ran social media and press coordination on-site, with content production in the field. The signature shot of the trip: a German UGV driven onto a pier near Tower Bridge, framed against one of Britain's most recognisable landmarks, a deliberate risk that made the localisation of the moment unmistakable.
MUNICH AIRPORT, OCTOBER 2025
Drone activity grounded flights overnight. DEFCOM ONE had a crew on the story that same night, no brief, no lead time. That's the difference between an agency and a unit.
On the ground in an active conflict zone, documenting a logistics mission with the 3rd Assault Brigade, working in conditions standard production doesn't account for.
BUILD: Website and ongoing design
The site didn't get a refresh. It got rebuilt from the ground up. Design has run across pitches, flyers and digital as one consistent line since, not a patchwork of separate suppliers, and social media engagement has grown to a level where ARX now reads as an established brand.
OPERATING MODEL: Embedded, not outsourced
Close, ongoing coordination with ARX's BD team, sales team, communications team and C-level management keeps every asset targeted. ARX still has no internal marketing team. DEFCOM ONE has run that function externally since year one, calibrated to the client so the output follows the strategy instead of chasing it.
Long engagements get judged less by the planned deliverables than by what happens when something unplanned lands without warning. Munich wasn't in any brief. Ukraine wasn't either. Both tested whether the team could move at the speed and judgement of an internal unit, not a vendor. That's the throughline back to year one, too: ARX never had a marketing department to fall back on, and never needed one.